Fujitsu Recognized in 2026 Gartner® Market Guide for Retail Store Inventory Management Applications report

August 11, 2026

As customer expectations shift toward real-time fulfillment across channels, retailers must move beyond fragmented systems and manual processes. Inventory is no longer just a store or a back-office function – it is the foundation & engine of unified commerce execution, driving availability, fulfilment and customer experience across every channel.

We’re proud to share Fujitsu has been recognized as a Representative Vendor in the Gartner® Market Guide for Unified Commerce Retail Store Inventory Management Applications, which we think underscores our role in enabling next-generation store inventory management.

We believe this acknowledgment validates Fujitsu GLOVIA OM's strong capabilities and strategic vision within the retail store inventory management (SIM) market.

Why we think Store Inventory Management (SIM) Matters More Than Ever

As per Gartner, “Store inventory management (SIM) applications are at the heart of retailers’ AI-driven inventory strategies, enabling them to granularly meet customer demand and enhance profitability.”

But many retailers still struggle with:

  • Lack of real-time inventory visibility → leading to stockouts and lost revenue
  • Disconnected systems and siloed data → limiting unified commerce execution
  • Complex omnichannel fulfillment → including BOPIS, ship-from-store and cross-channel operations
  • Manual store processes → impacting accuracy and productivity
  • Legacy systems → restricting agility and AI adoption The result? Missed sales, poor customer experience and operational inefficiencies.

GLOVIA OM: Built for Modern SIM Excellence

In our view, Fujitsu GLOVIA OM directly aligns with the core functional capabilities Gartner defines for SIM platforms, spanning store operations, inventory visibility and omnichannel fulfillment.
Rather than just modernizing systems, GLOVIA enables retailers to reimagine inventory as a competitive advantage.

Revenue Growth through Real-Time, Enterprise-Wide Inventory Visibility

Gain a single, accurate view of inventory across stores, warehouses and fulfillment nodes – enabling better decisions and eliminating blind spots.
  • Fewer stockouts and better on-shelf availability
  • Higher conversion rates across channels
  • Improved sell-through with better inventory placement
We think this aligns with Gartner’s emphasis on real-time inventory intelligence as a prerequisite for unified commerce.

Faster, Smarter, End-to-End Store Operations & Fulfillment

GLOVIA OM transforms stores into efficient fulfillment hubs and supports the full spectrum of store-level SIM processes, including:
  • Shipping & receiving
  • Stock counts and cycle counting
  • Shop floor replenishment
  • Reduce fulfillment delays and errors
  • Return management
  • Order picking, packing and dispatching
  • Cross-channel fulfillment (BOPIS, ship-from-store)
  • Store inventory is now critical for enterprise-wide fulfillment – not just in-store sales.

Intelligent Order Orchestration

Optimize inventory usage and fulfillment decisions with smart order routing across channels – balancing cost, speed and availability.

AI-Driven Inventory Optimization

GLOVIA OM embeds advanced AI capabilities, including:
  • Dynamic replenishment and forecasting
  • Substitution recommendations
  • Associate decision support and knowledge tools
  • Intelligent automation for store operations
Gartner notes that “Agentic AI is set to make SIM far more autonomous, predictive, and tightly integrated with demand signals across sales channels.”

Cloud-Native, Scalable Architecture

Delivered as a multi-tenant SaaS platform, GLOVIA OM supports:
  • Rapid deployment and scalability
  • Continuous innovation
  • Integration with POS, DOM, WMS and IoT systems
According to us, this aligns with Gartner’s recommendation to prioritize cloud-native SIM platforms.

Business Impact: From Visibility to Profitability

With GLOVIA OM, retailers move beyond inventory management to inventory intelligence:
  • Reduce stockouts and improve on-shelf availability
  • Enable seamless omnichannel fulfillment
  • Improve inventory turnover and reduce excess stock
  • Deliver consistent, high-quality customer experiences

Shaping the Future of Retail Inventory

To us, being recognized in the Gartner® Market Guide for Unified Commerce Retail Store Inventory Management Applications reinforces Fujitsu GLOVIA OM’s role in this transformation, helping retailers modernize, scale and compete in an increasingly dynamic market and signals Fujitsu’s growing influence in the global retail technology landscape.
We believe this is a testament to our continuous innovation and our dedication to delivering powerful, intelligent solutions that meet the evolving needs of the retail industry. We are proud to be a key player in shaping the future of retail inventory management.
Discover the power of intelligent inventory orchestration with Fujitsu GLOVIA OM.
To learn more about how Fujitsu GLOVIA Order Management can transform your retail operations and deliver measurable business outcomes, we invite you to explore our solutions further.
Nitin Garg
Growth Leader – PBS Engagement Platforms - SaaS SCM & CRM Solutions, Fujitsu North America
Driving GLOVIA innovation at Fujitsu, enabling retail transformation and measurable outcomes

Nitin Garg | LinkedIn

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