Organizations are increasingly looking to digital transformation to help them survive and grow in the face of ongoing major disruption in markets, supply chains and working practices. Disruption that’s only been made worse by the global pandemic. But successful digital transformation demands much more than just the latest digital tools and technologies.
Fujitsu has identified a number of key enablers, or ‘Digital Muscles’, that need to be in place to underpin successful transformation. And it’s clear that one of the most significant muscles for any organization is having people with the right skills and mindset to help exploit the full potential of new and emerging technology.
For many organizations, finding the right processes and attitudes to tap into the vast potential of their people has been a challenge. For example, it’s easy for senior teams to underestimate the deep knowledge and experience of their specialist workers, missing the opportunity to empower these people by involving them in the change process. Similarly, a weak commitment to diversity and inclusion principles can hinder the sense of employee empowerment and impact the quality of decision making.
But change is in the air. The recent global pandemic has shone a light on the importance of finding new, more effective ways to connect and collaborate in the face of new challenges. And it’s clear that organizations with a strong commitment to involving their people in decision making, to exploiting their deep, diverse knowledge, are actually much more likely to be realize the tangible benefits of digital transformation initiatives.
Take the international energy services provider Centrica for example. By introducing an enterprise-wide Windows 10 and Office 365 solution, supported with a single global service desk, Centrica opened new possibilities for real-time collaboration and sharing for over 48,000 employees across their organization. The outcomes have included improved engagement and productivity, ultimately driving improved customer services.
So, how good is your organization at empowering its people? How well are they engaged in the process of ongoing transformation? Are they contributing fully to helping the organization survive and grow, in the face of ongoing disruption?
The best way to check is to take Fujitsu’s 5-minute Digital Muscles assessment. Do it today. The results might surprise you.
