System overload: See how Fujitsu streamlined operations by integrating 4,000 internal IT systems
Fujitsu / March 8, 2023
Success often boils down to effective integration of internal operations and systems in today’s hyper-competitive business. Unfortunately, many companies are slow to make this happen – in fact, Fujitsu was no exception.
Overcrowding with more than 4,000 internal IT systems, how did we proceed with our own integration?
In this article, we hear from Katsunori Aoki, IT Business Reform Project Leader, and Kouichi Abe, head of System Services, about their journey towards a more streamlined system and better operational efficiency.
Overcomplicated internal systems
--What were the challenges Fujitsu was facing with internal IT business systems and what did you want to achieve?
Katsunori Aoki: Fujitsu operates in four regions: Europe, the Americas, Asia Pacific and Japan. For many years, each region and group company had independently built and optimized their own business systems, which totaled more than 4,000 worldwide.
However, data-driven management is becoming more important than ever.
For Fujitsu to increase the speed of decision-making globally, it was imperative to take a holistic approach to optimizing business processes and internal IT systems – not on an individual basis.
There was an urgent need to achieve data-driven management and operational excellence through our OneFujitsu program (*1). If our systems remain separate, it will take lots of effort and time to link data and analyze each time.
Another risk was that the more than 4,000 internal IT systems were already causing overlapping investment.
We also needed to simplify systems and centralize IT investment to reduce unnecessary spending and operational costs, freeing up funds for new investments.
*1: OneFujitsu program: Using IT to standardize areas across the Fujitsu Group including strategy, organization, institutional rules, data, business processes, applications, and infrastructure.
Katsunori Aoki, Senior Manager, Digital System Platform Unit Global Head Office, Fujitsu
