—Fujitsu is aiming to become a Sustainability Transformation company. What do you think this award means to Fujitsu?
Matsuda: We consider this proof that we are recognized as a company committed to improving accessibility.
Fujitsu’s Purpose is “Make the world more sustainable by building trust in society through innovation.” When earning society’s trust and promoting sustainability, it is very important to take accessibility into consideration. However, it is very difficult to consider accessibility in everything. Accessibility is not mandatory in Japan, but in many other countries it is strictly regulated by law. There are many different solutions depending on cultural differences and individual situations. Sometimes it is technically difficult to achieve when there is only one solution. Ideally, we would like to create a design that is easy to understand for all people around the world, but such a design is very difficult to realize.
Despite this background, we have worked hard to overcome these difficulties and improve accessibility, and I believe that receiving the award from the IAUD committee is a sign of their expectation of our ability to put this into practice. It is meaningful to respond sincerely to their expectations.
—In order to value diversity, I think it is important to embrace different perspectives such as countries and cultures. What was your focus?
Matsuda: The project consists of a diverse team from Germany, England, Portugal, and Japan, and is an effort to challenge accessibility of the highest quality. We hold regular meetings called Accessibility Evolution to discuss accessibility. We believe this concept of evolution is very important.
One thing we often talk about within our team is the fact that accessibility is not just for people with disabilities. For example, we often have the desire to know certain information in audio-only or text-only formats in our daily lives. It is not limited to those with disabilities, but it can also be considered a disability if we cannot choose the information we need in different environments. Solving such situation is one of our definition of evolutions. We believe that by providing a variety of options to receive information in the best format for each person, we can resolve issues from different perspectives, such as national and cultural differences.